Terms & Conditions

Shipping Charges

Postage is calculated automatically by software provided by the USPS when you begin the checkout process.  The cost is based on estimated weight and the distance your order is being shipped.  The shipping charge you pay should be close to the actual postage paid, but may be slightly more or less. In addition to postage we charge a flat $5.00 handling fee for every order regardless of size.

Guarantee

We guarantee that your plants will arrive alive and in good condition.  We will refund the purchase price of any plant that arrives in unsatisfactory condition with a store credit. This guarantee is subject to the following restriction and instructions:

                Orders delayed or mishandled by the carrier do not qualify.

Guarantee does not apply to tropical plants (Orchids, Nepenthes, etc.) shipped when day time temperatures are below 45F.

You must contact barschtropicals at gmail.com  within 48 hours of the plant’s arrival to request a refund.

Note:   Some of the plants we sale are temperate perennials and are dormant in the winter.  They may appear unhealthy or even dead if they arrive during their dormancy period.  However, they are perfectly healthy and will resume growth in the spring.

Extreme-Weather Shipping

We will delay shipping when we are aware of a major winter storm or heat-wave that could harm your plants.  However, we are not able to monitor and predict weather for all US locations.  It is the buyer’s responsibility to understand their own local weather conditions and place their orders accordingly.

We do not recommend shipping tropical plants (Orchids, Nepenthes, etc.) when daytime temperatures are blow 45F.  We do offer optional heat-packs that will keep tropical plants warm during cold, but not freezing weather.  If you have questions or concerns about shipping tropical plants in marginal weather conditions contact us at barschtropicals at gmail.com .

Returns

We do not accept returns.  Please do not return plants. Contact barschtropicals at gmail.com  for details.

 

Contact information:

M-F 9am- 5pm PST

barschtropicals at gmail.com

Phone: 916.542-3422

  M-FM

 

 

 

 

 

 

 

 

 

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